Wholesale Payment FAQ

• What forms of payment do you accept?

  We currently accept Visa, Mastercard, Discover as well as Sezzle and ACH as payment options. We do not currently accept COD or Money Order. All orders must be paid at time of placing the order during checkout with the exception of Sezzle and ACH. Sezzle allows you to buy now and pay la...

• Do you accept PayPal?

  Unfortunately, SMOKEA® Wholesale is not able to accept PayPal at this time. Due to PayPal's strict restrictions on tobacco products and functional glass products we are not able to accept PayPal as a payment option. There are no exceptions to this until PayPal revises their policies. T...

• Why was I partially refunded after my order was placed?

  If you were refunded after fulfillment this is usually due to an inventory issue and we did not have the required stock to completely fulfill your order. When available, we will first contact you to see if you would like a substitution. If no substitutions are available, you will be auto...

• How can I buy now, pay later with Sezzle?

  Thanks to our partnership with Sezzle, you can split your purchase into four equal installments, with 25% due at time of purchase and the remaining three payments due every other week for the next six weeks. They automatically schedule your future payments, so you don’t have to worry abo...

• Can I view pricing in a different currency?

  Yes! You can change the currency from USD to any of the following: EUR, GBP, AUD, and CAD. Just look for the currency dropdown at the top of the site.

• How do I redeem a credit?

  If we issued a credit to your account it is sent to you in the form of store credit for your next order to your email address on file. The email will contain a unique code that can be entered during checkout to have your total credit deducted from your new order. If you need this code re-sent to ...